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- calendar_today November 7, 2026
Facial Recognition Debuts at Philadelphia International Airport
Philadelphia International Airport has become the first airport in the United States to implement new facial recognition software for the Global Entry program. The move is expected to streamline the customs clearance process for eligible travelers arriving in the country.
Streamlining Customs Processing for Global Entry Members
Global Entry members arriving at Philadelphia International Airport now have their identities verified via facial recognition technology instead of answering questions at kiosks. Participating travelers walk up to the Global Entry Portal, where two cameras capture their photos. The software compares these images to the information provided in the individual's Global Entry application. If the system recognizes the traveler, they are permitted to exit customs quickly. If not, they must show travel documents or get assistance from a customs officer.
How the New System Works
The updated process removes the need for customs declaration questions at kiosks, aiming to enhance both efficiency and identity verification. U.S. Customs and Border Protection (CBP), which operates the Global Entry program, states that travelers simply look up at the cameras as they proceed through the portal. The system began operating at the airport on October 13.
Expansion Plans for Biometric Verification
CBP has announced plans to introduce the facial recognition technology at 38 terminals in 30 airports across the country. These include terminals that already support CBP's Preclearance program, allowing eligible travelers to be inspected at foreign airports prior to their U.S.-bound flights. CBP emphasizes that the new system both strengthens security and enhances the experience for international arrivals. Elliot Ortiz, CBP port director in Philadelphia, said the update reflects ongoing efforts to process travelers more efficiently while strengthening national security.
Data Privacy and Opt-Out Options
According to United Airlines, photos of U.S. citizens are deleted after 12 hours, while those of permanent residents and non-citizens are removed within 14 days. Travelers who prefer not to provide biometric information can choose to use the regular customs line instead of the facial recognition process.
Trusted Traveler Mobile App and Global Entry Requirements
Global Entry members at Philadelphia International Airport also have access to the Trusted Traveler mobile app at select locations. The app allows users to report their arrival, submit customs declarations, update their information, schedule enrollment interviews, and upload travel documents.
To qualify for the Global Entry program, travelers must be over 18 or have parental or legal guardian consent, pay a one-time $120 fee, have no criminal convictions or pending charges, and complete an interview with a CBP officer. The program is open to U.S. citizens, U.S. nationals, lawful permanent residents, Mexican nationals, and qualifying citizens from partner countries.
Source: phillyvoice.com.
